We always make sure the prices listed are correct. If there is a mistake in the price inclusion of the product that the buyer ordered, we will notify the buyer as soon as possible and we give the choice whether to keep ordering or cancel the order.
Prices of goods listed do not include shipping costs.
Shipping costs will be based on the weight of the goods with the packaging and the destination city.
Items will be shipped after we receive the transfer payment plus shipping.
Purchases of goods will be sent on the next working day.
Purchases outside working hours, Saturday and Sunday will be processed on the next working day.
We make deliveries using JNE courier services with the length of delivery depending on the destination.
Items that have been purchased cannot be returned or exchanged with other items, unless there is a product error from our party or a production defect. We will always check the items to be sent to ensure the goods are in good condition.
We accept payment via transfer to Banks as follows:
If you make a transaction through other than the bank mentioned above, Humagel is not responsible for the risks that will be caused.
Humagel has the right to cancel the buyer's order if it has exceeded 3 days the buyer has not made payment for the order that has been made without any confirmation to Humagel
In order for the shipment to be processed immediately, if you have made a payment (including shipping costs) in accordance with the invoice made by Humagel, immediately confirm via "Payment Confirmation" on this website or if there is a transfer proof can be sent via WA to .... and email ....